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*Appointments Update*


Due to the current Covid-19 pandemic, GP and Nursing appointments may be conducted via telephone or video consultation.


We are continuing to hold face-to-face appointments where safe and appropriate to do so.


Thank you for your cooperation during these times.

Statement of Purpose

Statement of Purpose

The name and address of the registered provider is:

Rachel Tomalin

Cale Green Surgery

20 Meyer Street

Cale Green

Stockport

SK3 8JE

 

Telephone: 0161 480 2882   

Website: www.calegreensurgery.co.uk

Registered Manager: Dr Rachel Tomalin

Patients can be seen in 4 consulting rooms, there is a shared reception and waiting area, a disabled toilet. Administrative accommodation and a staff room with kitchenette.

Externally, the practice has a car park with 4 car parking spaces. Patients can access the practice via a ramp at the front or rear entrance.

Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration) Regulations 2009 Part 4), the registering body (Dr Tomalin) is required to provide to the Care Quality Commission a statement of purpose.

Regulated activities/services we provide

  • Treatment of disease, disorder or injury

  • Diagnostic and screening procedure

  • Surgical procedure

  • Contraception and Sexual Health

  • Maternity and Midwifery services

 

The Aims and Objectives of Cale Green Surgery are to:

Provide a high quality of medical care incorporating effective Clinical Governance and evidence based practice

  • Ensure safe and effective services and environment

  • Be committed to our patients needs and continue to improve a patient centred service through decision making and communication

  • Act with integrity and complete confidentiality

  • Be courteous, approachable, friendly and accommodating

  • To maintain our motivated and skilled work teams

  • Maintain a high quality of care through continuous learning and training

  • Through monitoring and auditing continue to improve our healthcare services

  • To guide our employees in accordance with diversity and equality

  • Treat all patients and staff with dignity, respect and honesty

Within the resources available to us our purpose is to provide patients registered with the practice a high quality of personal health and to seek continuous improvement in the health status of the practice population.

We aim to achieve this by developing and maintaining a content practice which is responsive to patient’s needs and expectations and reflects whenever possible the latest advances in Primary Health Care.

The Primary Healthcare Care Team

Partner

Dr Rachel Tomalin  -           MBChB, MRCGP, DRCOG

 

Salaried GP

Dr Jennifer Hill        -           MBChB, MRCGP

 

Long Term Locum GP

Dr Hugh Bilbey         -           MBChB MRCGP

Practice Nurses

Deborah Wilks                      -           RGN

Jennifer Fard                        -           RGN

 

Health Care Assistant

Tina Kettle

 

The practice covers Cale Green, Edgeley, Shaw Heath, Great Moor, Davenport, Offerton, Adswood and Cheadle Heath.

 

The Regulated Activities under CQC are:

The provision of medical checks and general medical services through daily routine and urgent appointments, home visits as required and all associated administration.


Extended Hours

 

Are worked on all weekdays except Thursdays and Bank Holidays from 7.30am – 8.00am. The surgery is open five full days a week with no lunchtime or half day closing except for a half day Wednesday once a month for staff training. Out of Hours is covered by our local provider Mastercall Out Of Hours Service.

Management of Chronic Disease

This encompasses a wide range of conditions which require long term treatment and care. Our priority is to ensure this care is on-going and appropriate; to this end we shall endeavour to review patients’ medication on an annual basis. Diabetic, Stroke, CHD and Respiratory appointments are available each day with the doctors or nurses.

 

General Nursing Care

Our nurses provide, smoking cessation advice, cervical screening, NHS checks, phlebotomy service, well person checks, ecgs, cervical screening, routine child immunisation and adult vaccination, travel advise and immunisations. Blood pressure monitoring and spirometry is also undertaken for other practices within Stockport.

 

Maternity Services

Antenatal clinics are held by the community midwife with post natal care provided by the doctors.

 

Child Health Surveillance

Baby clinics are carried out by a GP with support from the nursing team.

 

Minor Surgery

This includes joint injections done by the practice doctors.

 

General Information

We endeavour to treat all our patients to the best of our ability and to do this with dignity, respect and honesty. All staff at the practice are committed to delivering a high quality service. We ask all patients to highlight any concerns and these are addressed professionally.

 

Continuity of Care

The practice aim is on building and maintaining a strong relationship between patients, all healthcare professionals and outside agencies as we feel this is essential to the way we work. This is especially so in the management of on-going problems or long-term illness we encourage patients to continue seeing the same doctor or nurse whenever possible. However, for a new problem if the doctor or nurse you normally see is not available then we would encourage you to see any of the doctors or nurses at the practice

 

Information Governance

We are fully compliant with the Data Protection Act and confidentiality is maintained at all times by the practice team.

 

Learning and Development

We are committed to providing training for all groups of staff this is done by way of an annual appraisal where learning and development needs are identified.


 

Patient Participation Group

The practice has a Patient Participation Group to engage with as many of our patients as possible. We aim to work with our patients to improve the service we deliver, including areas such as availability of appointments, clinical care, online facilities etc. We contact members of the group by email or letter and ask for their views and opinions.

 Signed :

 

Registered Manager – Dr Rachel Tomalin

Date:   30/03/16

Reviewed: 30/03/16



 
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